Privacy Policy
Your privacy is fundamental to our business. This policy explains how Pixeltrend Web Design Agency collects, uses, and protects your personal information.
Last updated: December 2024
Our Commitment to Privacy
At Pixeltrend Web Design Agency, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy describes our practices regarding the collection, use, and disclosure of information that we obtain through our website, services, and business interactions.
We believe in responsible data handling and have implemented measures to ensure your personal information is processed lawfully, fairly, and transparently in accordance with applicable privacy laws including the General Data Protection Regulation (GDPR) and the Data Privacy Act of 2012.
Information We Collect
Personal Information
- Name and contact details (email, phone, address)
- Company information and job title
- Communication preferences
- Project requirements and specifications
Technical Information
- IP address and browser information
- Device type and operating system
- Website usage data and analytics
- Cookies and similar tracking technologies
How We Use Your Information
Service Delivery
Providing web design and development services, responding to inquiries, and managing project communications.
Communication
Sending project updates, newsletters, and marketing materials based on your preferences and consent.
Improvement
Analyzing website usage to improve our services, user experience, and business operations.
Data Security & Storage
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
Encryption
Data encryption in transit and at rest
Access Controls
Restricted access on a need-to-know basis
Regular Audits
Security assessments and vulnerability testing
Secure Storage
Protected servers with backup procedures
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers
Third-party vendors who assist in our business operations (hosting, analytics, communication tools) under strict confidentiality agreements.
Legal Requirements
When required by law, court order, or to protect our rights, property, or safety, or that of others.
Business Transfers
In connection with a merger, acquisition, or sale of assets, with prior notice to affected users.
Your Rights & Choices
Data Rights
- Access: Request copies of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data
- Portability: Receive data in a structured format
Communication Preferences
- Cookie Settings: Manage tracking preferences
- Account Updates: Modify your profile information
Cookies & Tracking
Our website uses cookies and similar technologies to enhance user experience, analyze site usage, and provide personalized content. Cookies are small text files stored on your device that help us understand how you interact with our website.
Cookie Types We Use
Essential
Required for basic site functionality
Analytics
Help us understand site usage patterns
Marketing
Enable personalized content and ads
You can manage your cookie preferences through your browser settings or by using our cookie management tools. For more detailed information about our cookie practices, please review our Cookie Policy.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of information and the purpose for which it was collected.
International Transfers
As a web design agency serving clients globally, we may transfer your personal information to countries outside your jurisdiction. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information.
Transfer Safeguards
- • Adequacy decisions by relevant data protection authorities
- • Standard contractual clauses approved by the European Commission
- • Binding corporate rules for intra-group transfers
- • Certification schemes and codes of conduct
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or need assistance with data protection matters, please don't hesitate to contact us through any of the following channels:
Get in Touch
Phone
+63 917 808 7425Address
Bonifacio High Street, Taguig City, Philippines
Business Hours
Response time: Within 24 hours during business days
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will notify you through appropriate means such as email notification, prominent notice on our website, or through our client communication channels.
How We'll Notify You
- • Email notification to registered users
- • Prominent notice on our website homepage
- • Updates to our Terms of Service and related documents
- • Minimum 30-day notice before effective date (for material changes)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any modifications indicates your acceptance of the updated policy.