Terms of Service
Please read these terms and conditions carefully before using Pixeltrend Web Design Agency's website and services. By accessing and using our platform, you agree to be bound by these terms.
Last updated: January 15, 2025
Welcome to Pixeltrend Web Design Agency. These Terms of Service ("Terms") govern your use of our website, services, and products. By accessing or using our website at [email protected] or any related services, you agree to comply with and be bound by these terms.
Agreement to Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
About Our Services
Pixeltrend Web Design Agency provides professional web design, development, and digital marketing services from our office located at Bonifacio High Street, Taguig City, Philippines.
Service Availability
Business Hours
Our services and support are available during the following hours:
We strive to provide consistent service availability, but occasionally maintenance or technical issues may temporarily affect access to our website or services. We will make reasonable efforts to minimize downtime and notify users of scheduled maintenance when possible.
Use of Website and Services
Permitted Uses
- Browse our portfolio and services
- Contact us for project inquiries
- Download publicly available resources
Prohibited Uses
- Reverse engineer or copy our services
- Use automated tools to access our systems
- Interfere with website functionality
User Responsibilities
- Provide accurate information
- Maintain account security
- Report any unauthorized use
Professional Conduct
All interactions with our team and website visitors should maintain professional standards. We reserve the right to refuse service to any party that violates these terms or engages in inappropriate behavior.
Intellectual Property Rights
Our Content
All content, features, and functionality of this website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of Pixeltrend Web Design Agency and is protected by international copyright laws.
Portfolio Protection: Client projects showcased in our portfolio are protected under confidentiality agreements. Any publicly displayed work maintains appropriate attribution and usage rights.
Your Content
By submitting content to us through contact forms, email, or project requests, you confirm that you have the right to use such content and grant us permission to use it for the purpose of delivering our services.
Client Collaboration: We respect the intellectual property rights of our clients. All custom designs, code, and creative materials developed specifically for client projects are owned by the respective client upon project completion and final payment.
Third-Party Content
Our website may contain links to third-party websites or integrate third-party services. We are not responsible for the content, privacy policies, or practices of these external sites. Users access third-party content at their own risk and should review the terms of service of any external websites they visit.
Limitation of Liability
Service Disclaimer
Pixeltrend Web Design Agency provides website and digital services "as is" and makes no warranties, expressed or implied, regarding the availability, accuracy, or reliability of our services. We do not guarantee uninterrupted service or error-free operation.
Technical Limitations
- • Website functionality may be affected by external factors
- • Third-party integrations may change without notice
- • Internet connectivity issues are beyond our control
- • Force majeure events may impact service delivery
User Responsibility
- • Maintain backups of important data
- • Use services at your own risk
- • Report issues promptly for resolution
- • Follow recommended security practices
Maximum Liability
In no event shall Pixeltrend Web Design Agency be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the service.
Privacy and Data Protection
Data Collection and Use
We collect and process personal information in accordance with our Privacy Policy . By using our services, you consent to the collection and processing of your information as outlined in that policy.
Personal Information
Name, email, phone number, and project details for service delivery
Usage Analytics
Website interaction data to improve our services and user experience
Cookies
Essential cookies for website functionality and optional analytics cookies
Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Governing Law and Disputes
Legal Jurisdiction
These Terms shall be interpreted and governed in accordance with the laws of the Philippines. Any disputes arising from these terms or the use of our services shall be resolved through appropriate legal channels in Taguig City, Philippines.
Location: Bonifacio High Street, Taguig City, Philippines serves as our primary business location and jurisdiction for all legal matters.
Dispute Resolution
Before pursuing formal legal action, we encourage clients and users to contact us directly to resolve any concerns through direct communication. Most issues can be resolved through professional dialogue and mutual understanding.
Professional Resolution: We believe in maintaining positive client relationships and finding amicable solutions to any challenges that may arise.
Modifications to Terms
Terms Updates
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. We encourage users to review these terms periodically. Your continued use of our services following any modifications constitutes acceptance of the updated terms.
Notification of Changes
Major updates will be communicated via email
Service Modifications and Availability
Service Changes
We may update, modify, or discontinue any aspect of our services with or without notice. This includes technical improvements, feature additions, or service modifications to better serve our clients and improve overall platform quality.
- Regular service maintenance windows
- Feature enhancements and updates
- Security improvements and patches
Service Availability
While we strive for 99% uptime, we cannot guarantee uninterrupted service. Planned maintenance will be scheduled during off-peak hours whenever possible, and emergency maintenance may be required for critical security issues.
Contact Information
Get in Touch
Our Office
Bonifacio High Street
Taguig City, Philippines
Phone Support
+63 917 808 7425
Mon-Fri: 9AM-6PM
Sat: 10AM-2PM
Email Support
[email protected]
Response within 24 hours
Have questions about these terms or our services? We're here to help.
Contact Us TodayAcceptance and Acknowledgment
Partnership Agreement
By using Pixeltrend Web Design Agency's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms form the foundation of our professional relationship and commitment to delivering exceptional web design and digital marketing solutions.
Your Commitment
- Provide accurate project information
- Respect intellectual property rights
- Communicate professionally and promptly
Our Commitment
- Deliver high-quality web solutions
- Maintain transparent communication
- Protect client confidentiality and data
Questions About Our Terms?
We're here to clarify any aspects of our Terms of Service and ensure you understand how we work together to create exceptional digital experiences.
Stay Informed
These terms may be updated periodically. We recommend reviewing them regularly to stay informed about any changes to our service policies.